CERTIFIED SHOP® trustmark

Join online stores with the highest degree of customer trust

Improve customer trust

Improve your store

Increase sales

Our partners

Why are online sellers with the CERTIFIED SHOP® trustmark larger and more influential players on the market? Because they put the customer at the forefront and thus strengthen their credibility!

CERTIFIED SHOP® is the only trustmark based on the three most important elements of online shopping:

• Verified customer reviews

• Compliance with technical and legal standards

• Mystery shopping analysis

Gather customer reviews and improve your user experience:

We gather the most relevant customer reviews acquired via a satisfaction survey conducted immediately after a purchase is made in your store. Our experts also perform a technical analysis of your store and prepare regular reports on compliance with technical standards, accompanied by specific suggestions for improving your online store. This provides insight into your store 's purchase process and tools for improvement!

Improve your online store:

All certified sellers receive a report on the technical compliance of their online store, and a new report on customer satisfaction with the shopping experience every quarter. This provides insight into your store's purchase process and suggestions for technical improvement.

Customer satisfaction analysis:

Get the information to help you understand the behavior of your customers. We regularly measure customer satisfaction by means of a survey, first immediately after the purchase is made in your store and then again 14 days following the purchase (checking the post-purchase experience). This is why these reviews are the ones most relevant to you!

Become a trusted seller

Get the international CERTIFIED SHOP® trustmark and show your customers that you are a trusted seller guaranteeing a secure purchase. The CERTIFIED SHOP® trustmark means you have earned the trust of your customers!

Join the
CERTIFIED SHOP® sellers

Basic information

URL address

E-mail address

Phone No.

Promotional coupon

Home country

Slovenia

Croatia

Serbia

Basic information

Your name

Your surname

Company name

City

Company's annual revenue

up to € 100,000

up to € 2 million

over € 2 million

By submitting the form you are also giving the following consents:

* By submitting your order, you agree to the Terms for the trustmark acquisition and the General Terms and Conditions.

* By clicking on the »Become a CERTIFIED SHOP®» I agree that my activities and interests may be followed with marketing automation tools.

* I agree that Ceneje d.o.o. collects with the measuring code information about the name and price of the products purchased

I agree to receive the Shopper's Mind newsletter, personalized information, and offers.

By submitting the form, you vouch for the accuracy of the information you entered and company liquidity. You thereby also confirm that you have been made aware of and agree with Terms for trustmark acquisition and the General Terms and Conditions. Processing purposes and the method of storage and protection of your personal data, as well as your rights, are described in the Privacy Policy. This order constitutes the basis for issuing the invoice for the certification process. If the certification is successful, the fee for use of the trustmarks must also be paid.

CERTIFIED SHOP® LITE

18.00 € MONTHLY

+ 99 €

ONE-TIME CERTIFICATION FEE

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